MyTech

My Tech

Ecolab Equipment Care is your professional partner when you need a dedicated technician on-site for a specified length of time that fits your operation. Our technicians build relationships with your operators and are experts in the care of your kitchen equipment.
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Contact Us

GIVE US A CALL

Our repair services are available 24/7.  Same Day Shipping is available for in-stock parts 7:00AM - 8:00PM EST M-F and until 3:00PM EST on Saturdays. 

Call: 800 822 2303 | E-mail:  servicerequest@ecolab.com, eecinforequest@ecolab.com, partsxpress@ecolab.com

Option 1, Service | Option 2, Parts
Option 3, Billing/Credit/Warranty | Option 4, E.I.D., Dealer/OEM Inquiries

Regular Hours: 8:00 AM - 5:00PM, Mon - Fri  |  Parts Order Cut-off: 8:00PM, EST

If your request is urgent, call us at 800 822 2303.

How Does It Work?

A HIGHLY TRAINED TECHNICIAN ON YOUR STAFF

Customer Partnership on Prioritizing Repairs

  • Get the same technician every time
  • You determine weekly, bi-weekly or monthly visits
  • You choose your technician's work priorities - repair, tune-up or maintenance

Reduce Operational Disruptions & Costs

  • Increase equipment uptime
  • Predictable, consistent costs

Service Excellence

  • Largest number of master technicians
  • 1st choice by leading foodservice brands
  • Largest Customer Care Center
  • Authorized service agent for largest number of OEMs