Warranty

authorized warranty service

Our technicians are authorized and supported by over 300 manufacturers to provide warranty service on your equipment. If you are having trouble with your new equipment, rest assured that Ecolab Equipment Care has the resources and the knowledge to get your unit back up and running. We work directly with the manufacturer to solve the problem correctly the first time. We will submit the warranty claim on your behalf and ensure we get a quick and full resolution to the issue.

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Contact Us

GIVE US A CALL

Our repair services are available 24/7.  Same Day Shipping is available for in-stock parts 7:00AM - 8:00PM EST M-F and until 3:00PM EST on Saturdays. 

Call: 800 822 2303 | E-mail:  servicerequest@ecolab.com, eecinforequest@ecolab.com, partsxpress@ecolab.com

Option 1, Service | Option 2, Parts
Option 3, Billing/Credit/Warranty | Option 4, E.I.D., Dealer/OEM Inquiries

Regular Hours: 8:00 AM - 5:00PM, Mon - Fri  |  Parts Order Cut-off: 8:00PM, EST

If your request is urgent, call us at 800 822 2303.

HASSLE FREE WARRANTY SERVICE

  • Factory trained technicians
  • Original Equipment Manufacturer (OEM) parts
  • Authorized and supported directly by the manufacturers
DONE RIGHT THE FIRST TIME

top manufacturers we work with

AccuTemp

AJ Antunes

Alto-Shaam

Amana

American Range

Anets

APW

Avtec

Bakers Pride

Beverage-Air

BK Industries

Blakeslee

BUNN-O-Matic

Carpigiani

Champion

Cleveland Range

CMA

Convotherm

Delfield

Dormont

DoughPro

Duke

Federal Industries

Food Warming Equipment

Franke

Frymaster

Garland

Globe Food Equipment

Groen

Hatco

Heatcraft

Henny Penny

Holman

Hoshizaki

Imbera

Imperial

InSinkErator

Jackson

Jade

Kolpak

Lang

Lincoln

Manitowoc

MagiKitch'n

Master-Bilt

Merco

Merrychef

Middleby Marshall

Moffat

Moyer Diebel

Nor-Lake 

Perlick

Pitco

Power Soak

Prince Castle

ProLuxe

Randell

Resfab

Robot Coupe

RPI Industries

Salvajor

Silver King

Southbend

Star

Traulsen

Tri-Star

True

TurboChef

Ultraflyer

Victory

Vulcan

Wells

Wolf Range

Wyott

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equipment care brochure

As your trusted partner, we keep your kitchen ready to serve.