Hospital staff laying down a stack of clean sheets onto a newly prepared hospital bed.

Coronavirus (COVID-19):
Protection Starts with Prevention

Strategies for Hotel and Hospitality Operations

The outbreak of the COVID-19 pandemic has brought huge impact to the entire world and more specifically to the way people live and think. Ecolab is here to work with you and navigate these unprecedented challenges to your operation together, sharing critical and relevant information to help prevent the spread of infection and provide guidance on re-opening and maintaining a clean, safe and healthy operation using the latest COVID-19 cleaning and sanitizing procedures.  Helping to protect and build confidence with your employees and guests.

Microscopic view of a cell with an x-ray filter overlayed.
Hospitality Resource Library for COVID-19
  • Readiness plans and return-to-normal COVID cleaning checklists
  • Heightened cleaning and disinfection procedures
  • Hand hygiene resources
  • Ongoing staff training and workforce support materials
Ecolab technician reviewing the quality of laundry with an employee in a laundry room.
5 Keys to a Successful Reopening of Your Hotel Operation

Opening and running a hotel is challenging in the best of times. But in the middle of a pandemic? It’s hard to know where to re-start. Use these 5 key steps for a successful reopening to help make a clean comeback and establish a feeling of safety and care as guests and employees return.

COVID-19 Procedures, Guidelines and Educational Resources

In response to COVID-19 pandemic, Ecolab’s global team of experts have compiled a library of resources to help protect your employees and guests.
Ecolab guidelines for infection prevention in cleaning disinfection and hygiene.
Focus on Infection Prevention Procedures
Download this Hospitality procedure guide. The guide offers general guidelines and procedural implementation for cleaning, disinfection and hygiene.
Diagram showing how cleaning sanitizing and disinfecting destroys bacteria and viruses.
Differences Between Cleaning, Sanitizing and Disinfecting

WARNING: Sanitizers and disinfectants are regulated by the U.S. Environmental Protection Agency (EPA) and are used to manage public health risks. It is a violation of federal law to use these products in a manner inconsistent with labeling.

*See product label for specific organism claims.

Illustration of fact sheet prevention and response against the novel coronavirus with a detailed COVID checklist.
Know the Facts
Download the COVID cleaning readiness kit to learn more about coronavirus and best practices for prevention and response. The kit includes a COVID checklist for employees to use.

The situation with COVID-19 is changing daily. Ecolab is your trusted partner, providing expertise and guidance for how to help combat the spread of COVID-19 and reduce the risk for employees and customers. Complete this form to stay up to date on the most recent information on COVID-19 and opt-in to receive promotional information specific to your industry.
Housekeeper making the bed by fixing pillows and pressing sheets of in a hotel room
Coronavirus Cleaning and Sanitizing Procedures: Reducing the Risk of Infections
Use this video to help educate your employees on ways to help combat the spread of coronavirus.
Practice and Promote Proper Hand Washing
Hand washing can be one of the most important ways to prevent any kind of viral outbreak.
Ecolab Guest Assurance Video for Hospitality Customers

See how an Ecolab partnership can help assure guests that your operations are safe and clean.

Ecolab infographic showing the risk of pests and the need for pest control during COVID.
Pest Solutions for Hospitality

Ecolab Pest Elimination, an essential service provider, is proud to serve our communities and customers by safeguarding public health, food safety and property from the damaging effects of pests. While the impact of COVID-19 is far-reaching, Ecolab is well positioned to continue providing pest management services to ensure the health and safety of your facilities.



Watch Ecolab experts provide an update on the current outbreak, share critical, relevant information and provide practical guidance to help keep your employees and customers safe.

Check back soon for new webinars.

Ecolab COVID expert Ruth Petran.

Ruth Petran, Ph.D., CFS

Senior Corporate Scientist, Food Safety and Public Health

Dr. Petran provides technical expertise and consultation to internal and external customers on food safety and public health issues, by identifying and tracking emerging food safety trends and new control strategies.

Q. I need to increase my usage rate or dose of disinfectant or cleaner?
The use of specific disinfectants can be helpful in combating COVID-19. All disinfectants and sanitizers should be used as directed on product label/instructions. This is however a great time to reinforce training and compliance to make sure surfaces and high-touch areas are being properly cleaned and employees are using infection prevention best-practices while at work.

Q. Does Ecolab have a product for use against coronavirus?
A. Yes, we offer specific disinfectants that have demonstrated effectiveness against viruses like the one causing COVID-19 (coronavirus disease) when used as directed. We also offer guidance and training on proper cleaning procedures to help reduce COVID-19 risk. If you are a current customer, you should speak with your account executive for specific information. If you are not a current customer, please visit to contact us via email or phone.

Q. How long will coronaviruses survive on surfaces?
The short answer is we don’t know yet. This is a new virus and studies are just beginning. Data from the World Health Organization (WHO) indicates that transmission of COVID-19 is not that likely to occur from an infected surface. Practically, the risk will be much lower from surfaces than from a direct droplet traveling through the air from an infected person. As in any potential outbreak situation, proper infection prevention with disinfectant for surfaces and high-touch surfaces is recommended.

Q. How can hospitality employees protect themselves in their work environment?
Employees in a hotel or hospitality environment should follow standard infection prevention techniques – things like, washing their hands frequently, staying home when they’re sick, using approved disinfectants with an EPA emerging viral pathogen claim following the specified procedures. 

Q:  Since testing is not possible using COVID-19, how do you determine what kinds of chemical disinfectants can be used against COVID-19?
A:  For emerging or novel viruses like COVID-19, companies are unable to acquire the outbreak strain of virus to test the efficacy of their disinfectant products. Certain countries have policies or general claims that address this (e.g. US EPA Emerging Viral Pathogen Guidance*, EU viral claims) by utilizing a hierarchy of susceptibility of viruses to disinfectants. In general, these policies are based on the ability of a product to kill a ‘harder to kill’ virus and may or may not require preapproval for use in outbreak situations.  Care must be taken to use the appropriate dilution at the correct contact time for the suitable application listed on the product label to enable disinfection against SARS-CoV-2.  If you are a current customer, you should speak with your account executive for specific information. If you are not a current customer, please visit to contact us via email or phone.

*In the US a product must be preapproved by US EPA. It must be a hospital disinfectant and carry approved Emerging Viral Pathogen language on the master label.

Ecolab Coronavirus expert Ed Snodgrass.

Ed Snodgrass

RD&E Program Lead, Institutional

Ed Snodgrass is a chemical engineer with more than 15 years of experience in new product development and efficacy for the hospitality, long term care and food service industries.

Q. What should I do about linens, bedding and other textiles?
A. There currently isn’t evidence that respiratory viruses like COVID-19 are spread through textiles, linens or bedding. Because droplets may carry disease, proper infection prevention protocol for changing and cleaning linens and bedding is recommended.

Hotel and hospital employees should always wear proper personal protective equipment when handling soiled linen. If a resident or patient is infected with COVID-19 take these steps:

  • Bag the linen when cleaning the room and keep it isolated until loaded into the laundry machine. 
  • Wash the linen with a standard laundry detergent at a minimum and dry according to standard linen drying guidelines. 
  • Handle clean linen minimally, fold and store in a clean dry area.
  • Do not handle clean linen immediately after handling soiled linen.  

Contact your Ecolab representative for information about proper protocol and disinfectant laundry products.

Q. Spa, Jacuzzi advice?
 People who are infectious should not be using these areas. High-touchpoint surfaces should be disinfected regularly. Follow standard procedures for maintaining your pool, spa or jacuzzi facilities. There is currently, no evidence of transmission through this route.