Ecolab's field service team proactively partnered with Mama's Executive Chef to trial the new SMARTPOWER™ digital warewashing innovation. With the SMARTPOWER™ chemistry, Mama's saw much improved results, but staff was still hand polishing to achieve perfection. To elevate results even further, our service team enlisted data and insights from the SMARTPOWER™ controller to determine the missing link. Through this insight, we revealed to Mama's that wash-tank change-outs weren't happening. When the wash-tank water was changed, the glasses required no additional hand polishing—making the Executive Chef a true believer in SMARTPOWER™.