“You cannot jeopardize an entire service with one piece of lint.“ —Myles Noel, CEO, COMTEX
“Now, the laundry has ultimate confidence that they are doing everything possible to provide the safest, most hygienic linen to their customers.”
Now, the laundry has ultimate confidence that they are doing everything possible to provide the safest, most hygienic linen to their customers. The AquaBatch is backflushed on a regular basis and “while the things found in [the AquaDrain] are not huge, they are significant in terms of maintaining the quality and service we needed,” remarked Noel. “I have not had any issues delivered to my desk with regard to lint and hair on any of the products since installing the system. Phone calls and issues with regard to foreign debris on the textiles went away.”
COMTEX also believes there is a substantial benefit to having the AquaBatch and AquaDrain system in terms of securing new, and retaining existing, customers. According to Noel, “There is a huge marketing factor. When I am trying to encourage a health system to join COMTEX as a customer, demonstrating that we have this system is a strong positive. All hospitals want the very best quality and AquaBatch is a significant factor.”
By implementing the AquaBatch and AquaDrain into their existing quality assurance program, COMTEX has reached new levels of quality and service.
“We pride ourselves at COMTEX at being a full service laundry,” remarked Noel. “When it comes to healthcare laundry, we can handle anything and everything that is thrown at us. With Ecolab, you have a team that is also a full service company. The [AquaBatch and AquaDrain] unit does exactly what Ecolab says it will do. It cleans linen, which is every laundry’s number one job. You can have the best people, best trucks, best whatever. But job one is clean linen and the AquaBatch and AquaDrain delivers clean linen.”
The AquaBatch is a filter system specially designed to remove hair and lint out of tunnel washers. Water is pumped out of the rinse zone at the lowest point, filtered, and transferred back into the same compartment.
The AquaDrain is a bag filtration system used to filter the back flush water from the AquaBatch. An oscillating filter bag removes the solid particles from the back flush water reducing the amount of lint, debris and COD.
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