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Prep-n-Print: Bixolon Versions
Set Up and Troubleshooting Your Bixolon System
Explore our collection of instructional videos and guides for your Bixolon system and Flex App.
Troubleshooting Bixolon Systems
Correcting Alignment
Troubleshoot skipping, blank printing, skewed, or printing across multiple labels with the steps in this video.
Troubleshooting Login Issues for Cellular Connected Tablets
This Prep-n-Print Flex video will help with tablets provided by Ecolab with cellular data plans.
Troubleshooting Prep-n-Print Flex App
Troubleshooting Slow or Frozen Flex App
Steps to help you reset your Flex app.
Setup of New Bixolon Systems for Independent Customers
New Account & Food Item List Set-Up
Take a look at this video to help you with your initial Prep-n-Print Flex setup for the flex app.
Adding a Printer
Watch this video to learn more about adding your Prep-n-Print printer.
Initial Setup and App Configuration
Learn how to initially set up the online account and the Flex app with your Android or iOS tablet.
First Time Login
Watch this video to learn how to log in to the Flex app for the first time.
Flex Location Code
Learn how to enter your location code to Flex app.
Initial Equipment Set-Up
Follow these steps to set up your initial shipment of Flex equipment.
Using Your System
Printing Labels
Learn how to print labels using the Flex app.
How to Use Reprint
Learn how to easily reprint your labels you have previously printed.
Settings, Sync and Help
Watch this video to find more information on settings, sync and help.
Additional Resources for Bixolon Systems
User Guide: Login and Printing
Download login instructions for pre-configured Samsung tablet from Ecolab.
Flex App FAQ
View Flex App frequently asked questions.
Prep-n-Print Management Portal
Need to Order Labels for Your Printer?
Take a look at our variety of labels available for your Prep-n-Print Flex System.