Impact Facts on foodborne illness:

Together with our customers, we help make the world cleaner, safer and healthier, protecting people and vital resources. We work to address global trends and improve quality of life for people everywhere – demonstrated by these facts that capture the estimated annual impact we aim to make. 

Fact: We work to help customers prevent more than 1 million foodborne illnesses each year.



48,000,000 foodborne illnesses x 2.3% reduction in critical violations = 1,104,000

  • We do 214,000 audits a year through our EcoSure business
  • Over a one-year period, Ecolab helped our customers reduce critical violations by 2.3%      
  • Critical violations are those food handling practices that, when not done properly, can pose an immediate threat to food safety and be more likely to directly contribute to food contamination and/or foodborne illness
  • It is presumed that reducing critical violations reduces foodborne illnesses



Contact Customer Service


With unparalleled expertise and cutting-edge technology, we partner with customers to deliver world-class results and optimized operations. Contact us to learn how we can help you.

Ecolab Inc.
1 Ecolab Place
St. Paul, MN 55102

Ecolab Customer Service
Phone: 800-352-5326
Fax: +1-651-225-3098

Nalco Water Customer Service
Phone: 1-800-288-0879
Fax: 1-800-288-0878

Nalco Champion Customer Service
Phone: 1-877-288-3512
Fax: 1-877-288-3513

If you have an urgent request, please call Customer Service at 1-800-352-5326

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