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Prep-n-Print: Brother Versions

Set Up and Troubleshooting Your Brother System

Explore our collection of instructional videos and guides for your Brother system and Flex App.

Troubleshooting Brother Systems

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Troubleshooting Brother Printer

Steps to help you troubleshoot your Brother printer.

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Power Splitter Installation Guide

Instructions on how to install power splitter.

Setup of New Brother Systems

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Franchise & Corporate Customers: Initial Set-Up Guide

Instructions for customers who have a pre-configured food item list that is pre-loaded on their Prep-n-Print Flex tablet.

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Independent Customers: Initial Set-Up Guide

Steps to set up your Prep-n-Print Flex App & equipment after you have created your food item list on the Prep-n-Print Flex Management Portal.

Independent Customers: Food Item List Set-Up

This video will take you through the initial Prep-n-Print Flex setup for the Flex App including how to create your food item list.

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User Guide: Printing Labels & Batches

Instructions on printing Prep Labels, Reprint and Batch Label printing and switching label templates.

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User Guide: Loading Labels

Quick reference on how to load Prep-n-Print Flex Labels.

Using Your System

Unboxing Brother Printer & Setup

Get the Prep-n-Print Flex food labeling system setup and ready to work for your business.

Flex Location Code

Learn how to enter your location code into the Prep-n-Print Flex App.

Printing Labels

Learn how to print labels using the Prep-n-Print Flex App.

How to Use Reprint

Learn how to easily reprint your labels you have previously printed.

Settings, SYNC, Help

Learn more about Prep-n-Print Flex settings and more.

Additional Resources for Brother Systems

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Flex App FAQ

View Flex App frequently asked questions.

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Prep-n-Print Flex Management Portal

Already a customer? Login to manage your system including your food item lists.

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Need to Order Labels for Your Printer?

Take a look at our variety of labels available for your Prep-n-Print Flex System.

Still need help with the Flex website, app, or equipment?
Contact our Prep-n-Print Technical Support team at 1-877-603-1187, option 1.